Flying with Etihad and wondering if the airline allows you to cancel your itinerary? Well, you are in luck, as it offers a comprehensive cancellation policy to make things simpler for travelers. With the Etihad Cancellation Policy, you can cancel your existing journey and request a refund if you are eligible for the same.
Passengers can initiate the flight cancellation using the official website or over a call, depending on their convenience. Looking forward to more details? Continue scrolling the page and find everything about the airline’s cancellation policy, steps, and other information. Read on to learn more.
What is Etihad Cancellation Policy?
Here’s a quick rundown of the terms and conditions included in the Etihad Airways cancellation policy to ease passengers. Read everything thoroughly and begin the flight cancellation as early as possible to get a refund. Here’s what you might be looking for.
- The cancellation policy might vary as per the flight route and fare types.
- The airline offers a 24-hour cancellation policy to all passengers, irrespective of the fare type. This indicates that you are eligible for a full refund if you cancel your Etihad tickets within 24 hours of the purchase.
- All passengers can easily cancel their tickets up to 2 hours before the flight departure.
- Those traveling with refundable tickets can cancel their tickets anytime and get a refund as per the cancellation policy of Etihad.
- For non-refundable tickets, passengers are not eligible for a monetary refund. Their ticket value will be converted to travel credits, which they can use for future bookings.
- A cancellation fee will apply to all basic fares, including Value, Comfort, and GuestSeat.
- For Deluxe and First class fares, you can cancel the flight for free and get a full refund.
How to Cancel your Flight Tickets with Etihad Airways?
Now that you know the cancellation policy of Etihad Airways, let’s outline the step-by-step instructions to carry out the flight cancellation process. You can cancel your tickets online or offline, depending on your convenience. Here are the details.
Online Method
- Navigate to the Etihad Airways official website.
- Go to the Manage option in the menu and click “My Booking” to proceed further.
- Enter your Booking Reference and Last Name to access your trip info.
- There, you must select the trip you want to cancel and click “Cancel Flight” to proceed further.
- Follow the on-screen instructions to cancel your flight tickets, and it’s done.
- Eligible passengers may find the refund option. Click to make a refund request and be patient.
- Once done, the airline will send you a confirmation regarding the same.
Offline Method
- Passengers can call the Etihad Airways live agent to initiate the flight cancellation process.
- Connect to the IVR menu and listen to the commands.
- Call the agent to share your itinerary details.
- Tell them to cancel your trip and make a refund request.
- The agent will then look into your fare eligibility and provide further guidance to cancel your tickets.
- As soon as the process is completed, you’ll get a confirmation email.
How Much is the Etihad Airways Cancellation Fee?
According to the Etihad cancelation policy, the airline charges a cancellation fee from certain fares if they cancel their tickets after the risk-free window. The cancellation fee depends on your fare type, flight route, and several other factors. Here’s what you need to know about the Etihad cancellation fee before calling off your journey.
- You can expect to pay USD 30 to cancel Value, Comfort, and GuestSeat fares if you cancel these fares 96 hours before the departure.
- Cancellations made within 96 hours of the flight will incur an additional 10% fee along with the existing cancellation charges.;
- Basic fares are not refundable.
- No cancellation fee will be applicable to Deluxe and First class fares.
What is Etihad Airways Refund Policy?
Let’s find a quick overview of the Etihad refund policy to make the process simpler for travelers. Here’s what you need to know.
- Except for basic fares, all other fare types are eligible for a refund if you have booked them with Etihad’s official website, sales desk, or call center.
- Your refund amount depends on your fare type and the time left before the flight departure.
- The airline generally transfers the refund to your original form of payment. However, for basic fares, the airline simply converts your ticket value to travel credits.
- A 24-hour refund policy applies to all direct bookings with Etihad Airways.
Summing Up
That’s all about the Etihad cancellation policy. We hope our guide has helped you understand the airline’s terms and conditions regarding flight cancellation. Passengers can easily cancel their Etihad ticket within 24 hours and get a full refund. However, once the risk-free window is passed, you must pay the cancellation fee to call off your journey. Do you have doubts about the airline’s cancellation policy? Call our experts today at Fareasky and get all the information immediately.
