Travel plans come with uncertainty and can be changed without any prior notice. So, if you are flying with Air Canada and struggling with last-minute changes, then learn about the Air Canada cancellation policy beforehand to learn about the standard guidelines.
Passengers can either cancel their tickets online or contact the airline’s customer support team for assistance. Whatever option you choose, make sure to cancel your bookings before the scheduled departure to avoid losing your ticket value. This guide compiles all essential details about the Air Canada flight cancellation policy, steps to cancel the flight, cancellation fees, and other details. Scroll down to have a closer look.
How to Cancel an Air Canada Flight Ticket?
Air Canada allows passengers to cancel their tickets either online or offline, depending on their convenience. Check the guidelines here and cancel your tickets accordingly.
Online Method
- Visit the Air Canada official website.
- Go to the “Trips” section on the homepage.
- Log in to your Air Canada account using your Last Name and Booking Code.
- Navigate to the Manage My Bookings option and find the “Cancel Flight” option in the menu.
- Follow the on-screen prompts to cancel your flight tickets.
- Those eligible for a refund will get the Claim Refund or similar option on the screen.
- Once done, the airline will send you a confirmation email.
Offline Method
- If you cannot access the website or seek help, then contact the Air Canada customer support team.
- Follow the commands to speak to the live agent at Air Canada.
- Share your booking details and tell them to cancel your flight.
- The travel expert will then dictate the Cancellation policy for Air Canada.
- Listen to their guidelines and proceed further accordingly.
- As soon as your flight is canceled, the airline will send you a confirmation email.
Does Air Canada Have a 24-Hour Cancellation Policy?
Yes, Air Canada has a 24 hour cancellation policy to ease passengers. This policy is applicable to all flyers, irrespective of the fare type, payment method, and route. Here’s what you might be looking for.
- According to the 24 hour cancellation policy of Air Canada, passengers are eligible for a full refund if they cancel their tickets within 24 hours of purchase.
- The refund will be credited to your original payment method.
- Any fare different will apply for your new Air Canada bookings.
What is Air Canada Cancellation Policy for Different Fares?
The flight cancellation policy of Air Canada changes once the 24-hour window is passed. After 24 hours, it will depend on your fare type, such as Basic, Flexible, or others. Let’s find the detailed guidelines of Air Canada cancellation policy for different fares. Scroll down to learn more.
Basic Fares
- According to the Air Canada Basic cancellation policy, bookings with Basic fares are not eligible for cancellation or refunds after the 24-hour window.
- This fare is neither eligible for a refund nor future travel credits.
Standard and Flex Fares
- Similar to Basic fares, Air Canada Standard and Flex Fares are also non-refundable after the risk-free window is passed.
- However, you can opt for future travel credits in both fare types as per your eligibility.
Comfort and Latitude Fares
- If you are flying with Air Canada Comfort and Latitude fare types, then you can cancel your tickets and make a refund request.
- Both Comfort and Latitude fares offer a perfect balance between Basic Economy and Premium Economy options.
Premium Economy
- Have you made an Air Canada Booking with Premium Economy fares and are looking for the cancellation policy? Premium Economy is further classified into two options: Flexible and Lowest.
- While Premium Economy Flexible fares offer a refund, Premium Economy Lowest fares are non-refundable.
Business Class
- Similar to Premium Economy, Air Canada Business Class cancellation policy differs according to the fare type, Flexible and Lowest.
- According to the Air Canada Business Class Flexible cancellation policy, you will get a refund if you cancel your tickets before the flight departure.
- However, you will not get a refund if you are traveling with Air Canada Business Class Lowest fares, as per the airline’s cancellation policy.
How Much is the Air Canada Cancellation Fee?
Now that you know about the Air Canada cancellation policy, it’s time to check the cancellation charges you have to pay after the risk-free window. Air Canada cancellation fee depends on your fare type and the method you choose to cancel your flight.
- Fully refundable tickets, like Latitude, Premium Economy Flexible, and Business Class Flexible, can be changed anytime before departure.
- While refundable tickets may have a cancellation fee for international flights, these are fully refundable with no cancellation fee within Canada/the US.
- Those flying with Air Canada Award tickets must pay a cancellation fee of up to $150 if canceled offline and up to $125 if canceled online.
Note: Air Canada cancellation fee is dynamic, which means you can get the exact information or value when you actually cancel the Air Canada bookings.
Understanding the Air Canada Cancellation Policy For Award Tickets
Flying with Air Canada Award tickets and looking for the cancellation policy and guidelines? Here’s a quick rundown of the terms and conditions you must be aware of.
- Cancellations of Air Canada Award Tickets can be made at any time up to 2 hours before departure.
- While you can cancel your award tickets online and offline, the cancellation fee varies in both cases.
- If you cancel your Award tickets online, you may have to pay up to $125. In case of offline cancellations, the cancellation fee is up to $150.
- Cancellation fee for award tickets also varies as per the membership status, such as from $125 to $150 for standard members and from $30 to $100 for Diamond status members.
What Happens if Air Canada Cancels Your Flight Ticket?
Ever wondered what will happen in case of involuntary changes or cancellations? What if Air Canada cancels your flight, giving you no further choice? Here’s a quick rundown of the Air Canada policy for cancelled flights.
- In case of involuntary cancellations, Air Canada offers complimentary rebooking options to passengers. The airline automatically rebooks your seat on the next Air Canada flight.
- The airline may also issue travel credits in case you want to keep the fare value for future travel.
- If you choose not to travel or not to accept rebooking or credit options, then you can make a refund request with Air Canada.
- However, involuntary refunds will be issued in the following cases.
- Your flight is delayed by 3 hours or more.
- You are downgraded to a lower cabin.
- Your flight has been canceled.
- You are rescheduled to travel on an itinerary with a different departure or arrival airport.
The Key Highlights of Air Canada Refund Policy
Are you done with the Air Canada cancellation policy and wondering if you are eligible for a refund? Well, your refund eligibility depends on various things, such as your itinerary and fare type. Let’s outline the key features of Air Canada Refund Policy here.
- Passengers can get a 100% refund if they cancel their ticket within 24 hours of purchase.
- Basic Fares are non-refundable, while Standard and Flex fares may offer travel credits.
- The airline usually processes your refund to the original payment method within 7 days of the refund request. However, the refund time may vary.
- To make a refund request, you can visit the “Trips” section on the homepage, regardless of your booking method.
- The airline also issues travel credits if you want to hold the fare value for future use.
Summing Up
That’s all about the Air Canada Cancellation Policy. We hope our guide has helped you understand the airline’s terms and conditions for canceling your flights. In case the airline cancels your flight, then you are eligible for rebooking and a refund, at your convenience. Also, the airline offers a dedicated 24-hours window to passengers in which they can cancel their ticket and get a full refund. So, what are you waiting for? If you no longer want to travel with Air Canada, simply visit the Trips tab on the homepage and cancel your bookings. For more details, contact us at Fareasky and get assistance.
